These are actual excerpts from letters sent to landlords...
 
 1. "The toilet is blocked and we cannot bathe the children until
    it is cleared."
 
 2. "I want some repairs done to my stove as it has backfired and
    burnt my knob off."
 
 3. "This is to let you know that there is a smell coming from the
    man next door."
 
 4. "I am writing on behalf of my sink, which is running away from
    the wall."
 
 5. "I request your permission to remove my drawers in the
    kitchen."
 
 6. "Our lavatory seat is broken in half and is now in three
    pieces."
 
 7. "Will you please send someone to mend our cracked sidewalk.
    Yesterday my wife tripped on it and is now pregnant."
 
 8. "When the workmen were here they put their tools in my wife's
    new drawers and made a mess. Please send men with clean tools
    to finish the job and keep my wife happy."